Jia Chen

Contact Info

Email: jiashen [at] rider.edu

Phone Number: 609-895-5535

Department: Department of Information Systems, Analytics and Supply Chain Management

Office Location: Sweigart Hall

Additional Info:

Academic Focus: Information Systems

Background Information

  • Ph.D., Information Systems, New Jersey Institute of Technology
  • M.S., Information Systems, New Jersey Institute of Technology
  • B. S., Computer Science and Engineering, Beijing University of Technology, Beijing, China
  • Certificate: Executive Program in Women’s Leadership, Stanford University

Professional Experience

Academic Experience

Rider University
Professor, 2021-Present
Chairperson, Department of Info Systems, Analytics, and Supply Chain Management, 2015-2021
Associate Professor, 2011-2021
Assistant Professor, 2007-2011

New York Institute of Technology
Assistant Professor, 2005-2007

Industry Experience

AT&T Research Lab
United Parcel Service, Information Center
IBM China

Refereed Journal Articles

  • Jia Shen, Luca Iandoli, Miguel Aguirre-Urreta (2022).  Human-Centered Design for Individual and Societal Well-being: Editorial Preface.  AIS Transactions on Huan-Computer Interaction, 14(4), 446-460.
  • Xusen Cheng, Yu Gu, Jia Shen, “An Integrated View of Particularized Trust in Social Commerce: An Empirical Investigation”, International Journal of Information Management, 2019 (45), pages 1-12

  • Xusen Cheng, Shixuan Fu, Jianshan Sun, Yajing Han, Jia Shen, and Alex Zarifis, "Investigating Individual Trust in Semi-Virtual Collaboration of Multicultural and Uni-cultural Teams", Computers in Human Behavior, Volume 62 (September 2016), pp. 267-276, 2016

  • Jia Shen, “Social Comparison, Social Presence, and Enjoyment in the Acceptance of Social Shopping Websites”. Journal of Electronic Commerce Research, Volume 13, No. 3, pages 198-212, 2012.  
  • Jia Shen and Lauren Eder, “An Examination of Factors Associated with User Acceptance of Social Shopping Websites”.  International Journal of Technology and Human Interaction 7(1), pages 19-36, January-March 2011. 
  • Jia Shen, Lauren Eder, and J. Drew Procaccino, “Social Comparison and Trust in the Acceptance of Social Shopping Websites”.  International Journal of Electronic Business, Vol. 8, Nos. 4/5, pages 360-375, 2010.
  • Jia Shen and Lauren Eder, “Intentions to Use Virtual Worlds for Education”. Journal of Information Systems Education, Volume 20, No. 2, pages 225-234, Summer 2009.
  • Jia Shen and Lauren Eder, “Exploring Intentions to Use Virtual Worlds for Business”.  Journal of Electronic Commerce Research, Volume 10, No. 2, pages 94-103, 2009.  
  • Jia Shen, Starr Roxanne Hiltz, and Michael Bieber, "Learning Strategies in Online Collaborative Examinations," IEEE Transactions on Professional Communication, Volume 51, Issue 1, pages 63-78, March 2008.
  • Jia Shen, Starr Roxanne Hiltz, and Michael Bieber, "Collaborative Online Examinations: Impacts on Interaction, Learning, and Student Satisfaction," IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans, Volume 36, No. 6, pages 1045-1053, November 2006. 
  • Karen Swan, Jia Shen, and Starr Roxanne Hiltz, "Assessment and Collaboration in Online Learning", Journal of Asynchronous Learning Networks, Volume 10, Issue 1, pages 45-62, February 2006.
  • Jia Shen, Michael Bieber, and Starr Roxanne Hiltz, "Participatory Examinations in Asynchronous Learning Networks: Longitudinal Evaluation Results," Journal of Asynchronous Learning Networks, Volume 9, Issue 3, pages 93-113, October 2005.

Selected Refereed Conference Proceedings

  • Jia Shen, “Time Well-spent or Not: A Proposal for Communal Time in Digital Age”, Proceedings of the Eighteenth Annual SIG CORE IS Cognitive Research Workshop at ICIS (International Conference of Information Systems), December 2022. pp. 1-2
  • Luca Iandoli, Jia Shen, “Towards a Design Framework for Humanized AI”, Joint Proceedings of the 5th International Workshop on Transparency and Explainability in Adaptive Systems/ HUMANIZE Workshop and the 26th ACM International Conference on Intelligent User Interfaces (IUI) 2021 Conference, April 13-17, 2021. pp: 1-7
  • Yu Gu, Xusen Cheng, Jia Shen, “Design Shopping as an Experience: Exploring the Effect of the Live Streaming Shopping Characteristics on Consumers’ Participation Intention and Memorable Experience”, Proceedings of the Sixteenth Annual SIG CORE IS Cognitive Research Workshop at ICIS (International Conference of Information Systems), December 2020. pp. 1-2
  • Luca Iandoli, Jia Shen, “The Aesthetic Value of Interaction Design”, Proceedings of the Sixteenth Annual SIG CORE IS Cognitive Research Workshop at ICIS (International Conference of Information Systems), December 2020. pp: 3-4
  • Morteza Mashayekhi, Jia Shen, Emre Yetgin, “Toward Designing a Business Analytics Model Curriculum for Undergraduate Business Students.”, Proceedings of the 26th Americas Conference on Information Systems (AMCIS), San Diego, August 2020. pp: 1-5
  • Emre Yetgin, Jia Shen, “Creativity vs. Performance in Analytics: An Exploration Study”, Proceedings of the Fifteenth Annual SIG CORE IS Cognitive Research Workshop at ICIS (International Conference of Information Systems), December 2019. pp: 41-43
  • Jia Shen, "Exploring Trust and Enjoyment in Social Commerce: A Cross-Cultural Research Proposal", Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, August 11-14, 2016. pp: 1-5
  • Jia Shen, “Trust in Social Commerce: A Cross-Cultural Study Proposal”, Proceedings of the 9th China Summer Workshop on Information Management (CSWIM), Hefei, China, June 2015. pp: 1-6
  • Jia Shen and Lauren Eder, “Intentions to Use Virtual Worlds: An Exploratory Study”.  Proceedings of the Americas Conference on Information Systems. Toronto, Canada. August 14-17, 2008. pp:1-7
  • Jia Shen, Starr Roxanne Hiltz, and Michael Bieber, " Group Collaboration and Learning through Online Assessments: Comparison of Collaborative and Participatory Online Exams". Human Computer Interaction International (HCII) 2007 Conference, Beijing, China. July 22-27, 2007.  Springer Berlin/Heidelberg, Volume 4553, pp. 332-340
  • Jia Shen, Karen Patten, “Faculty Perspectives of Collaborative Online Examinations: Initial Report”.  ISOneWorld Conference, Las Vegas, April 2005. pp: 1-9
  • Jia Shen, Kung-E Cheng, Michael Bieber, and Starr Roxanne Hiltz, “Traditional In-class Examination vs. Collaborative Online Examination in Asynchronous Learning Networks: Field Evaluation Results”. Proceedings of the Americas Conference on Information Systems. New York City, NY, August 2004. pp: 1-11.  Best Paper Nomination.
  • Jia Shen, Starr Roxanne Hiltz, Kung-E Cheng, Yooncheong Cho, and Michael Bieber, “Collaborative Examinations for Asynchronous Learning Networks: Evaluation Results”. Proceedings of the 34th Hawaii International Conference on Systems Sciences, IEEE Computer Society Press, Los Alamitos, CA, Maui, January 3-6, 2001. pp: 1-10
  • Jia Shen, Kung-E Cheng, Yooncheong Cho, Starr Roxanne Hiltz, and Michael Bieber, “Evaluation of an on-Line Collaborative Examination Process”. Proceedings of the Americas Conference on Information Systems, California, August 10-13, 2000: pp. 1791-1797.

Selected Referred Book Chapters

  • Jia Shen, “Understanding User’s Acceptance of Social Shopping Websites: Effects of Social Comparison and Trust.”  In Runtong Zhang, Juliang Zhang, Zhenji Zhang, Joaquim Filipe, and Jose Cordeiro (eds.): Enterprise Information Systems ICEIS2011 Revise Selected Papers, LNBIP 102. Springer-Verlag Berlin Heidelberg 2012.  pp. 366-373  ISBN: 978-3-642-29957-5
  • Jia Shen, Starr Roxanne Hiltz, and Michael Bieber, “Collaborative Examinations in Asynchronous Learning Networks: Research in Progress”.  In Janet C. Moore (eds.), Elements of Quality Online Education: Engaging Communities, Wisdom from the Sloan Consortium.  Sloan Consortium Publications, 2005.  IBSN: 0-9766714-1-7
  • Michael Bieber, Jia Shen, Dezhi Wu and Roxanne Hiltz, "Participatory Learning Approach," Encyclopedia of Distance Learning, Caroline Howard, Judith Boettcher, Lorraine Justice, Karen Schenk, Gary Berg and Patricia Rogers (eds.), Idea Group, 2005

Honors/Awards/Grants

Awards

  • 2023: Spring Research Leave, Rider University
  • 2022: Summer Research Fellowship, Rider University
  • 2020: NBCB Davis Fellowship, Rider University
  • 2017: Davis Fellowship, Rider University.
  • 2016: Summer Research Fellowship, Rider University.
  • 2014: Spring Research Leave. Rider University.
  • 2014: Summer Research Reimbursement Award. Rider University.
  • 2013: Davis Fellowship. Rider University Norm Brodsky College of Business.
  • 2010: Summer Research Fellowship. Rider University.
  • 2009: Summer Faculty Development Award. Rider University Norm Brodsky College of Business, Center for International Business.
  • 2009: Distance Learning Grant. Rider University.
  • 2008: Summer Research Fellowship. Rider University.
  • 2008: Davis Fellowship. Rider University Norm Brodsky College of Business.
  • 2008: Distance Learning Grant. Rider University.
  • 2007: New York Institute of Technology (NYIT). Institutional Support of Research and Creativity Grant
  • 2004: Graduate Research and Teaching Assistantship. New Jersey Institute of Technology.
  • 2003: ACM Conference on Human Factors in Computing Systems (CHI). Doctoral Consortium Fellowship
  • 2003: New Jersey Institute of Technology. Graduate Research and Teaching Assistantship
  • 2002: New Jersey Institute of Technology. Graduate Student Award
  • 2002: New Jersey Institute of Technology. Graduate Research and Teaching Assistantship
  • 2001: New Jersey Institute of Technology. Graduate Research and Teaching Assistantship
  • 2000: New Jersey Institute of Technology. Graduate Research and Teaching Assistantship
  • 1999: New Jersey Institute of Technology. Graduate Research and Teaching Assistantship
  • 1997: China's Mathematical Contest in Modeling (CMCM). Second Prize

Honors

  • 2021: Chairperson’s Leadership Award, Rider University
  • 2019: Mazzotti Women’s Leadership Award, Rider University
  • 2009: Women Leadership Program OASIS II. Rutgers University.
  • 2005: ACM SIGMIS. Doctoral Dissertation Award Nomination
  • 2004: Americas Conference on Information Systems (AMCIS). Best Paper Nomination
  • 2003: Americas Conference on Information Systems (AMCIS). Doctoral Consortium
  • 2003: International Conference on Ubiquitous Computing. Doctoral Consortium